Support

Support services provided by AppSeed.

Because the support activity is considered an essential part of our business, all starters (free and pro) are actively supported via these official channels:

  • Email support@appseed.us

  • Discord Server for 1-1 assistance and community support

  • GitHub Issues Tracker:

    • All-in-one tracker where AppSeed PRs are centralized

    • Issues tracker for each repository published on GitHub

⚙️ Support Tiers

  • Free: Monday-Friday, Email & Discord, 10-18 EET (East European Time)

  • 🚀 PRO: 24/7 fast support, PRO accounts ONLY

🚀 Pro Accounts - $49/year

Note: The subscription is managed by GUMROAD (cancellable anytime). Here are the benefits:

  • 🚀 24/7 fast support via Email and Discord

  • 🎁 40%OFF applicable to all products & licenses

  • ✅ Lifetime Updates (all products), usually limited by the license to 6mo or 12mo.

  • Private Access to all internal tools: OpenAPI Editor, parsers and generators.

For more information please access the official support page or send us an email using the official address.

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